Tag: refunds

British Airways passengers ‘stunned’ over cash refunds stand-off

Image copyright Margaret Minto Image caption Gordon and Margaret Minto were shocked to learn that British Airways will not return the £4,748 they paid for their flights. British Airways passengers have told the BBC that they have been refused cash refunds for cancelled flights. Gordon and Margaret Minto accepted vouchers instead after their flights to the United States were cancelled,… Read more →

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Coronavirus: Package holiday firms told to sharpen up on refunds

Image copyright Reuters Image caption Resorts are now welcoming back British tourists More than 100 holiday companies have been told to speed up their refunds policy for coronavirus cancellations. The Competition and Markets Authority (CMA) has received more than 17,500 complaints from people whose holidays have been hit by the virus. In an open letter from the CMA, companies have… Read more →