Tag: Airways

British Airways accused of snubbing refund request

Image copyright Lesley Anderson Image caption British Airways told Lesley Anderson she had accepted vouchers even after she submitted this screenshot of its website A British Airways passenger was refused a refund for a cancelled flight even after she sent screenshots of the airline’s website showing the option of a voucher was not mentioned. Lesley Anderson says a voucher was… Read more →

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British Airways passengers ‘stunned’ over cash refunds stand-off

Image copyright Margaret Minto Image caption Gordon and Margaret Minto were shocked to learn that British Airways will not return the £4,748 they paid for their flights. British Airways passengers have told the BBC that they have been refused cash refunds for cancelled flights. Gordon and Margaret Minto accepted vouchers instead after their flights to the United States were cancelled,… Read more →

British Airways: Long-serving cabin crew face 20% pay cut

Image copyright Getty Images British Airways has told its longest-serving cabin crew they face a 20% cut in basic pay or they will lose their jobs. The move is the airline’s latest offer in ongoing consultations with Heathrow-based staff. In an email sent last night, British Airways said the aviation industry would look “very different” after the coronavirus pandemic. Under… Read more →

British Airways’ treatment of staff ‘a disgrace’, say MPs

Image copyright Getty Images Image caption Most BA aircraft have been grounded since the lockdown British Airways’ treatment of staff during the coronavirus crisis “is a national disgrace”, MPs have claimed. A Transport Select Committee report accuses the airline of a “calculated attempt to take advantage” of the pandemic by cutting thousands of jobs and downgrading terms and conditions. BA… Read more →