British Airways accused of snubbing refund request

Image copyright Lesley Anderson Image caption British Airways told Lesley Anderson she had accepted vouchers even after she submitted this screenshot of its website A British Airways passenger was refused a refund for a cancelled flight even after she sent screenshots of the airline’s website showing the option of a voucher was not mentioned. Lesley Anderson says a voucher was… Read more →

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Covid: PM considering new restrictions amid second coronavirus wave

Image copyright AFP Boris Johnson will spend the weekend considering whether to tighten Covid-19 measures further, after saying the UK was “now seeing a second wave”. The government is understood to be looking at a ban on households in England mixing, and reducing opening hours for pubs and restaurants. At least 13.5 million people, roughly one-in-five of the UK population,… Read more →

‘Another lockdown would be disastrous for our business’

Image copyright Arc Inspirations Image caption Martin Wolstencroft says restaurants have no idea how to plan for Christmas A resurgence of coronavirus has led the government to impose new restrictions on millions of people across the UK. For many restaurants, pubs and bars, the new rules have come just as business is picking up once again. “Another lockdown would be… Read more →

Londonderry: Retail NI warns road upgrade ‘risks’ jobs

image captionJob losses will occur unless there are changes to the proposed redevelopment to Buncrana Road, Retail NI have warned. Planned road redevelopments on the Buncrana Road in Londonderry could put 300 jobs at risk, Retail NI have said. The retail group has said local traders fear current upgrade plans to the road will “restrict passing trade to local businesses”.… Read more →

British Airways passengers ‘stunned’ over cash refunds stand-off

Image copyright Margaret Minto Image caption Gordon and Margaret Minto were shocked to learn that British Airways will not return the £4,748 they paid for their flights. British Airways passengers have told the BBC that they have been refused cash refunds for cancelled flights. Gordon and Margaret Minto accepted vouchers instead after their flights to the United States were cancelled,… Read more →

UK retail sales boosted by DIY spending

Image copyright Getty Images British retail sales have continued to increase for the fourth consecutive month, boosted by spending on household goods and DIY, according to official figures. The Office for National Statistics (ONS) said retail sales volumes rose by 0.8% between July and August. Sales are now 4% higher than in February, when a pandemic was declared. “Retail sales… Read more →